Frequently Asked Questions ( FAQS)
What is the difference between an automatic air-cooled generator and an automatic liquid-cooled generator?

The engines! Air-cooled generators come with engines that use fans to force air across the engine for cooling, while liquid-cooled generators use enclosed radiator systems for cooling, similar to an automobile. Generally, liquid-cooled engines are used on larger KW generators due to the larger engines required for the higher power output.

Can I install the unit myself or does someone else need to?

It is highly recommended that you have your Panda Standby Generator (generator and/or transfer switch) installed by an authorized Panda Standby Generator dealer or licensed contractor. Consulting a technician ensures an environment in which it is safe to install your new purchase. Failure to do so could render your generator install dangerous for both residents as well as repair workers trying to fix down power lines. Professional installation is required to maintain the standby generator’s warranty. Licensed technicians ensure that all the necessary permits are obtained to pass all local building requirements.

How does the Panda Standby Generator work?
At the point of utility power failure, the system will wait approximately 10 seconds to start. After it has started it will go through a crank rest period of 10 seconds. After this time, the transfer switch will change over to generator power. The house will remain under generator power for a minimum of 5 minutes (can be set according to actual requirements), even if the utility power comes back on. After utility has come back on, and the generator has powered up the house for at least 5 minutes, the transfer switch will go back to utility power after 5 seconds. The generator will then run 30 seconds to cool down before turning itself off.
Can I run the generator inside my home?

No! A generator has an internal combustion engine and uses gas and oil. The exhaust from running a generator contains lethal carbon monoxide. Therefore, this unit should always be placed in a well-ventilated area.

Do I have to worry about “back feed” if the generator is running when the power comes back on?

No. All of our transfer switches are designed to keep generator back feed from occurring. When the contractor installs the transfer switch, it will be connected directly to the utility power. A control board will be able to sense when the utility power has returned to transfer back to utility. Everything is programmed so that one source of power is broken before another source of power is made.

How do I know what size generator I need?

Many people have the misconception that generators are sized according to the square footage of their home. However, what’s most important is to determine how many kilowatts (KW) of power are needed to keep your family comfortable in a power outage.

Please contact with the nearest authorized generator dealer or call 0086-23-63057725 or visit Panda’s website for relevant suggestions.

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